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About Us
Our mission is simple: to provide the best products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog.
Trigger Happy Ammo - Frequently Asked Questions
- What is the process for purchasing a firearm in California?
- What makes TriggerHappyAmmo.com a secure website?
- How long will it take for my order ship?
- How much will shipping cost to my location?
- After I place an order, how long will it take to receive my tracking number?
- Once I receive a tracking number, how do I track my shipment?
- Can I pick up my order at your store in San Diego County, California?
- Does TriggerHappyAmmo.com sell bulk ammo?
- Does TriggerHappyAmmo.com buy used items for resale?
- How do I contact customer service at TriggerHappyAmmo.com?
- What payment methods does TriggerHappyAmmo.com accept?
- What is TriggerHappyAmmo.com return policy?
- What are TriggerHappyAmmo.coms' terms, conditions and privacy policies?
- How can I tell others about my experience with TriggerHappyAmmo.com?
What is the process for purchasing a firearm in California?
All firearms purchases and transfers, including private party transactions and sales at gun shows, must be made through a licensed dealer under the Dealer Record of Sale (DROS) process. California imposes a 10-day waiting period before a firearm can be released to a buyer or transferee. A person must be at least 18 years of age to purchase a rifle or shotgun. To buy a handgun, a person must be at least 21 years of age, and either 1) possess an HSC plus successfully complete a safety demonstration with the handgun being purchased or 2) qualify for an HSC exemption.
As part of the DROS process, the buyer must present "clear evidence of identity and age" which is defined as a valid, non-expired California Driver's License or Identification Card issued by the Department of Motor Vehicles. A military identification accompanied by permanent duty station orders indicating a posting in California is also acceptable.
If the buyer is not a U.S. Citizen, then he or she is required to demonstrate that he or she is legally within the United States by providing to the firearms dealer with documentation that contains his/her Alien Registration Number or I-94 Number.
Purchasers of handguns are also required to provide proof of California residency, such as a utility bill, residential lease, property deed, or government-issued identification (other than a drivers license or other DMV-issued identification).
(PC Section 12071)
To learn more visit California Department of Justice Web Site.
What makes TriggerHappyAmmo.com a secure website?
Our entire site is PCI compliant and our checkout process is SSL encryption secured and is tied directly into the secure Authorize.net payment gateway. Furthermore, your information is handled with utmost care every step of the way. Top level executives and owners of our company can not even access your credit card information within our secure system.
How long will it take for my order ship?
Orders placed before 3PM (Pacific Time) will ship same day. Orders placed after 3PM (Pacific Time), will ship the following business day. We will make every effort to get that shipment to your door fast in order to prove that we are the company you can trust.
How much will shipping cost to my location?
To quickly see shipping costs add your items to the shopping cart by clicking "Add to Cart" and then proceed to “Checkout” to use the shipping calculator. By providing your zip code, the shipping costs will be calculated for the items in your cart. We offer many different methods to ship your orders.
After I place an order, how long will it take to receive my tracking number?
Once your product ships we will send an e-mail confirming the shipment. This e-mail will contain your tracking information and contact information should you need to reach customer service.
Once I receive a tracking number, how do I track my shipment?
Go to the UPS web site and enter the tracking information from the email that was sent confirming shipment of your order. The service is free and easy to use.
Can I pick up my order at your store in San Diego County, California?
Yes, you can visit the store which is located in Santee, north San Diego County, California. Be sure to indicate “Pick-up at store” during checkout. For store hours and location, click here.
Does TriggerHappyAmmo.com sell bulk quantities of ammunition?
Your order may qualify for price breaks at large quantities of over 25,000 rounds. Please contact us for more information.
Does TriggerHappyAmmo.com buy used items for resale?
If you have something you are looking to sell, we are happy to pass on good deals to our customers. Contact us with information about the item you are considering to offer for sale.
How do I contact customer service at TriggerHappyAmmo.com?
To contact customer service, give us a call during business hours, send us an email, visit us at the store, or mail us a letter. You can find all of our contact information here.
What payment methods does TriggerHappyAmmo.com accept?
We accept credit cards including American Express, Discover, Mastercard, and Visa. Or, if paying with certified check or money order, items will ship after payment has cleared which will delay your order.
What is TriggerHappyAmmo.com's return policy?
Please contact us regarding returns and exchanges for purchases made in the store. We do not accept any product returns for online orders under any circumstances.
What are TriggerHappyAmmo.com's ordering terms and conditions?
It is essential to our team that customers are completely satisfied with the product as well as the process of ordering. We try to eliminate any confusion by providing detailed ordering procedures within our terms and conditions page. Please click here see our Terms and Conditions.
How can I tell others about my experience with TriggerHappyAmmo.com?
We appreciate your input and comments. Please visit our Facebook page to post something about your experience with TriggerHappyAmmo.com. Or, you can share our web site instantly by clicking the “Share” icon. Contact us if you would like to place a link to our web site on your page.
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